Shipping policy

Shipping Policy for Lou:

  • All orders are processed within 4 business days.
  • Standard shipping within the United States is free for orders over $100, and a flat rate of $5 for orders under $100.
  • Expedited shipping options are available at an additional cost.
  • International shipping rates and transit times vary based on location.
  • Customers will receive a tracking number via email once their order has shipped.
  • We are not responsible for any customs or import taxes that may apply to international orders.
  • If you need to make any changes to your shipping address, please contact us as soon as possible.
  • We cannot be held responsible for lost or stolen packages that have been confirmed as delivered by the carrier.
  • In case of any issues with your order, please contact us within 7 days of receipt.